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24/7 Care disability services

At Hale Foundation, we provide 24/7 care and disability services for NDIS participants who need around-the-clock assistance due to complex health or support needs. We work closely with you and your support network to understand the care you need across different times of the day and night. This means care can be delivered consistently, with familiar staff and clear routines that support both safety and continuity.

Enquire About Our Complex 24/7 Care​

    What Are 24/7 Care Disability Services?

    24/7 care disability services provide continuous support, including overnight and on-call care, for those who require regular monitoring or assistance. It’s usually required when there are complex medical needs or safety concerns that can’t be managed without support at all times. These services might include support like personal care or health-related tasks. The aim is to ensure you feel safe and supported and ensure your daily life runs as smoothly as possible. 

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    Our Range of Services

    Diabetes Management
    We support blood glucose monitoring, medication routines and daily management, helping you stay stable and reduce risks as part of ongoing care.

    Epilepsy and Seizure Support
    Our staff are trained to recognise seizure activity and respond according to individual seizure management plans, providing support when it’s needed most.

    Complex Bowel Care
    We provide respectful, routine-based support for complex bowel care, following clinical guidance to maintain comfort and minimise complications.

    Feeding and Naso-Gastric Tubes
    Our team assists with NG tube feeding as prescribed, making sure nutrition is delivered safely and in line with medical instructions.
    Tracheostomy Management
    Support includes routine tracheostomy care and monitoring, with staff trained to manage airway needs safely and consistently.

    Urinary Catheter Car
    We assist with catheter management to support comfort, reduce infection risk and follow approved care plans.


    Subcutaneous Injections
    Subcutaneous injections are administered by trained staff, following correct procedures and schedules outlined in your care plan.

    PEG Feeding
    We support PEG feeding requirements to help maintain nutrition while ensuring care is delivered safely and consistently.


    Ventilator Management
    For participants who require respiratory support, our team assists with ventilator use and monitoring as part of 24/7 care disability services.

    Benefits of Hale Foundation's 24/7 Care Disability Services

    • Personalized Care
    • Support is planned around your individual needs, not a one-size-fits-all model.
    • Experienced Team
    • Our support staff are trained to help with complex medical and care requirements, following approved care plans and clinical guidance.
    • 24/7 Support
    • Care is available day and night, including overnight and on-call support, so you have peace of mind and feel truly supported.
    • Home-Based Care
    • You can receive support in your own home, so care fits around your existing routines and environment.
    • If you’d like to learn more about our 24/7 care disability services, get in touch with our team to talk through your options.

    Frequently Asked Questions

    Yes. Our 24/7 care disability services are available at all times, including overnight, weekends and public holidays. This may include overnight support or sleepover arrangements, depending on your needs and what’s approved in your NDIS plan.

    Eligibility is assessed by the NDIS. It’s usually based on whether you require continuous support due to complex health, medical or safety needs.

    Yes, where possible, we aim to build a consistent support team around you. This helps to create familiarity and continuity of care.

    24/7 care is usually provided in your home or support accommodation. The setting depends on your living arrangements, support needs and what’s included in your NDIS plan.